Introduction
Peak Pressure Washing LLC ("we," "us," or "our") operates the website located at https://peakwashingqc.com. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our website or submitting a quote request, you agree to the terms of this Privacy Policy.
If you have any questions about this policy, contact us at:
Peak Pressure Washing LLC
peakpressurewashingqc@gmail.com
(563) 253-7768
1. Information We Collect
We collect information that you voluntarily provide to us when you submit a quote request through our website. This includes:
- Full name
- Service address
- Number of stories in your home
- Type of service requested
- Email address
- Phone number
- Any additional notes you choose to provide
We do not collect any payment information through this website. We do not collect sensitive personal information such as Social Security numbers, government ID numbers, or financial account information.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our hosting and analytics providers, including:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on each page
- Referring website or search engine
- Date and time of your visit
This information is collected in aggregate and is used solely to understand how visitors use our website so we can improve it.
2. How We Use Your Information
We use the information you provide to us for the following purposes only:
- To respond to your quote request and contact you about scheduling services
- To send you information relevant to the services you requested
- To improve our website and customer experience
- To comply with applicable legal obligations
We do not sell, trade, rent, or otherwise transfer your personal information to outside parties for marketing purposes. Ever.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information only in the following limited circumstances:
Service Providers
We use EmailJS, a third-party email delivery service, to transmit your quote request form data to our business email. EmailJS processes your data solely to deliver the message and does not retain, sell, or use your information for any other purpose. You can review EmailJS's privacy policy at https://www.emailjs.com/legal/privacy-policy/
Legal Requirements
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfer
In the event that Peak Pressure Washing LLC is sold, merged, or transferred, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Cookies & Tracking
Our website may use basic cookies and similar tracking technologies to improve your browsing experience. These may include:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Used to understand how visitors interact with our site in aggregate
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the website may not function properly if cookies are disabled.
We do not use cookies for advertising or to track you across other websites.
5. Third Party Links
Our website may contain links to third-party websites such as Google Maps. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for the content or privacy practices of any third-party site.
6. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at peakpressurewashingqc@gmail.com and we will delete that information promptly.
7. Data Retention
We retain the personal information you submit through our quote form only as long as necessary to respond to your inquiry and fulfill the requested services, or as required by applicable law. Quote request data received via email is stored within our Gmail account and is subject to Google's data retention and security practices.
We do not maintain a separate database of customer information beyond what is received in our email inbox.
8. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, use, or disclosure. Your quote form data is transmitted securely via EmailJS using industry-standard encryption.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
9. Your Rights & Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you
- Right to Correction: You may request that we correct inaccurate information
- Right to Deletion: You may request that we delete your personal information, subject to certain legal exceptions
- Right to Opt Out: You may opt out of any future communications from us at any time by contacting us directly
To exercise any of these rights, contact us at:
peakpressurewashingqc@gmail.com
(563) 253-7768
We will respond to all requests within 30 days.
10. Iowa & Illinois Residents
We serve customers in both Iowa and Illinois and are committed to complying with applicable state privacy laws in both states. If you are an Iowa or Illinois resident and have questions or concerns about how your data is handled, please contact us directly and we will address your inquiry promptly.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically to stay informed about how we are protecting your information. Your continued use of the website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Peak Pressure Washing LLC
Email: peakpressurewashingqc@gmail.com
Phone: (563) 253-7768
Website: https://peakwashingqc.com
